We provide consultancy and implementation services for proven CRM solutions as well as develop customized CRM solutions.

CRM is a rapidly developing business science. While most organisations have dabbled with CRM in some form or the other, due to a lack of an holistic approach, most initiatives were half hearted attempts.

With a strong focus on CRM solutions, the Idealake CRM team

• Is geared to help clients define the CRM vision plan and define the areas of opportunity
• Choosing the relevant products and implementing the right solutions
• Including back-end integration and integration with call centers
• Training stakeholders and gathering learnings, to better the performance of the initiative

Our Latest Projects

Finance
	UTI BANK Idealake implemented Customer Lifecycle Management Solution by integrating real-time with their core banking system...
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Entertainment
	FAME CINEMAS Online Ticket booking initiative developed for Fame Cinemas which gives the users the convenience of booking seats of their choice through an interactive seating arrangement available online...
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Retail
	REDIFF INDIA Rediff.com partnered with Idealake or implementation of a CRM system capable of providing multiple customer touch points across various media, and seamlessly provide a single point interface to all relevant customer information...
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	HINDUSTAN LEVER LTD. Idealake has developed a custom Relation Ship Management application for HLL based on client/ server technology using Visual Basic 6.0 and MS-SQL 2000...
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Our studies are rich and diverse accounts of how we help our customers realize return on their ideas.

Explore how we make things happen: